CAREERS

Job Type: Part-time

About Tshikovi Tea House Botanical Bar

Tshikovi Tea House Botanical Bar is an upscale, modern tea house that blends premium loose-leaf teas and artisanal botanical mocktails with a luxurious social experience. We believe in creating a serene, elegant space for our guests to unwind, while enjoying unique, non-alcoholic beverages that promote wellness and creativity. We are looking for passionate, customer-focused individuals to join our team as Barista/Teatenders.

Job Description

As a Barista/Teatender, you will be responsible for creating and serving high-quality tea beverages, botanical mocktails, and providing exceptional customer service. You will also educate customers on our unique offerings, including our premium teas, botanical ingredients, and mocktail creations. Our ideal candidate has a passion for wellness, a flair for hospitality, and a love for experimenting with flavors.

Key Responsibilities:

• Prepare and serve a variety of loose-leaf teas and botanical mocktails in a fast-paced, high-end environment.

• Maintain deep knowledge of our tea offerings and ingredients, providing customers with recommendations based on their preferences.

• Educate customers on the health benefits of our teas and botanical blends.

• Ensure the tea bar is clean, organized, and stocked with all necessary ingredients.

• Create a welcoming and enjoyable atmosphere, offering personalized service to each guest.

• Assist in setting up and breaking down the bar area, including cleaning duties and inventory management.

• Stay up-to-date on menu offerings and seasonal products to provide accurate information to customers.

• Handle POS transactions and cash responsibly.

Qualifications:

• Previous experience as a barista, bartender, or in a similar role in the food and beverage industry is preferred.

• Knowledge or interest in tea, herbal blends, and botanical ingredients.

• Excellent customer service skills with the ability to engage and educate guests.

• Ability to work efficiently in a fast-paced environment while maintaining attention to detail.

• Strong communication skills and a team-oriented attitude.

• Ability to stand for extended periods and handle the physical demands of the job (e.g., lifting, bending).

Schedule:

• Tuesday through Saturdays

• Minimum 20 hours a week.

Perks:

• Competitive hourly pay + tips.

• Opportunity to learn about premium teas, botanicals, and wellness.

• Employee discounts on retail products.

• A vibrant, upscale work environment with opportunities for growth.

About Tshikovi Tea House Botanical Bar

Tshikovi Tea House Botanical Bar is an upscale destination where tea, wellness, and creativity meet. We offer a luxurious tea and botanical mocktail experience, blending the art of premium tea with a serene, social atmosphere. We are seeking enthusiastic and friendly individuals to join our team as Hosts/Servers, helping to create memorable experiences for our guests.

Job Description

As a Host/Server, you will be the face of Tshikovi Tea House Botanical Bar, welcoming guests and ensuring they have an exceptional experience from start to finish. You will manage reservations, seat guests, and provide seamless service throughout their visit. Our ideal candidate is someone who excels in customer service, enjoys a fast-paced environment, and is passionate about wellness and non-alcoholic beverages.

Key Responsibilities:

• Greet guests warmly and manage seating in the tea house and bar areas.

• Assist with reservations, walk-ins, and seating arrangements to maximize the guest experience.

• Serve guests with attention to detail, including taking orders, delivering food and beverages, and ensuring all needs are met during their visit.

• Provide knowledgeable recommendations on our tea and botanical mocktail offerings, and educate guests on the menu.

• Ensure the tea house atmosphere remains welcoming, organized, and clean at all times.

• Collaborate with teatenders and kitchen staff to ensure efficient service.

• Handle POS transactions and manage payments accurately and efficiently.

• Monitor guest satisfaction and resolve any issues promptly with a positive attitude.

• Assist with setting up and breaking down seating areas as needed, including light cleaning duties.

Qualifications:

• Previous experience as a host, server, or in a customer service role is preferred but not required.

• Passion for hospitality, wellness, and providing a luxury guest experience.

• Friendly and professional demeanor with strong communication skills.

• Ability to multitask and stay organized in a fast-paced environment.

• Familiarity with POS systems is a plus.

• Ability to work evenings and weekends as needed (Wednesdays through Saturdays).

• Must be able to stand for extended periods and handle the physical demands of the role (e.g., walking, carrying trays).

Schedule:

• Tuesdays through Saturdays

• Part-time

Perks:

• Competitive hourly pay + tips.

• Employee discounts retail products.

• Opportunities for growth and learning about tea, botanicals, and hospitality.

• A vibrant and elegant work environment focused on wellness and luxury.

About Tshikovi Tea House Botanical Bar

Tshikovi Tea House Botanical Bar is a luxurious fusion of premium teas, botanical mocktails, and an upscale social lounge experience. We are growing rapidly, and we’re seeking a highly organized, proactive, and detail-oriented Executive Assistant to provide high-level administrative support to our executive team. This role is critical in helping manage business operations, communications, and ensuring the smooth functioning of our business.

Job Description

As an Executive Assistant, you will be responsible for providing comprehensive administrative support to the CEO and executive team. This includes managing schedules, overseeing projects, coordinating internal and external communications, and handling sensitive business matters. The ideal candidate is highly organized, enjoys a fast-paced work environment, and can confidently manage a variety of tasks.

Key Responsibilities:

• Manage and maintain the executive team’s schedules, including coordinating meetings, appointments, and travel arrangements.

• Serve as the primary point of contact for internal and external communications on behalf of the CEO and executive team.

• Draft, edit, and proofread correspondence, presentations, and reports.

• Coordinate and organize executive meetings, prepare agendas, take minutes, and follow up on action items.

• Assist with special projects, such as investor relations, event planning, product launches, and business development initiatives.

• Research and compile data to support executive decisions and strategic planning efforts.

• Maintain and organize files, documents, and other administrative systems to ensure easy access and efficiency.

• Handle confidential and sensitive information with the highest level of professionalism and discretion.

• Act as a liaison between the executive team and other employees, vendors, and partners, ensuring smooth communication and task completion.

• Assist in managing business events, including internal team events and external functions.

• Provide general administrative support, including expense tracking, supply management, and other office duties as needed.

Qualifications:

• Proven experience as an Executive Assistant, Administrative Assistant, or in a similar role.

• Strong organizational and time-management skills, with the ability to multitask and prioritize work efficiently.

• Excellent verbal and written communication skills.

• Proficiency with office management software (e.g., Microsoft Office Suite, Google Workspace).

• Experience with project management and event coordination is a plus.

• Ability to handle confidential information with integrity and discretion.

• Self-starter who can work independently and anticipate the needs of the executive team.

• A passion for wellness, hospitality, or the food and beverage industry is a bonus but not required.

Schedule:

• Full-time position with availability to work flexible hours, including occasional evenings or weekends as needed. Travel trips may occasionally be required.

Perks:

• Competitive salary based on experience.

• Employee discounts on retail products.

• Opportunity to work closely with the executive team of a dynamic, fast-growing company.

• A supportive and innovative work environment focused on growth and wellness.

About Tshikovi Tea House Botanical Bar

Tshikovi Tea House Botanical Bar is more than just a tea house – it’s a destination for wellness, luxury, and social connection. We offer premium loose-leaf teas, botanical mocktails, and a serene, upscale lounge experience. Our front shop is an integral part of this vision, offering a curated selection of tea-related products and merchandise that complement our customers' experiences. We are seeking enthusiastic Retail Sales Associates to join our team and provide exceptional customer service in the retail side of our business.

Job Description

As a Retail Sales Associate at Tshikovi Tea House Botanical Bar, you will be responsible for creating a warm, welcoming environment for customers as they browse and purchase our premium products. You will share your knowledge of teas, tea accessories, and our unique offerings, guiding customers to the perfect selections for themselves or as gifts. The ideal candidate is passionate about customer service, enjoys engaging with people, and has an interest in wellness and tea culture.

Key Responsibilities:

• Greet customers as they enter the front shop, offering assistance and product knowledge.

• Provide excellent customer service by answering questions, offering recommendations, and sharing your knowledge of our tea products, accessories, and merchandise.

• Assist customers in finding the perfect products, whether they are purchasing for themselves or as gifts.

• Operate the point-of-sale (POS) system to process transactions, returns, and exchanges accurately and efficiently.

• Maintain the organization and cleanliness of the retail space, ensuring products are properly stocked, displayed, and labeled.

• Stay up-to-date on product offerings, including new teas, accessories, and seasonal items.

• Assist with inventory management, including restocking shelves and conducting regular inventory checks.

• Assist with visual merchandising to create engaging product displays that attract and inform customers.

• Contribute to the overall success of Tshikovi Tea House by promoting our brand and engaging with customers in a friendly, professional manner.

Qualifications:

• Previous retail or customer service experience is required.

• Passion for wellness, tea, and hospitality is a plus.

• Strong communication skills with the ability to engage with customers in a friendly and professional manner.

• Ability to multitask and work in a fast-paced retail environment.

• Basic knowledge of operating POS systems.

• Attention to detail and a proactive attitude in maintaining store cleanliness and organization.

• Ability to stand for extended periods and handle light physical tasks, such as restocking and inventory management.

Schedule:

• Wednesdays through Saturdays

• Part-time with potential of becoming full-time

Perks:

• Competitive hourly wage

• Employee discounts on retail products.

• Opportunity to grow within a dynamic and wellness-focused company.

• A supportive, upscale environment that promotes wellness and luxury.